Privacy Policy

This website provides information about speech therapy, AAC, assistive technology, school support, appointment pathways, and related services. It is not intended to collect emergency medical information or replace direct communication with a licensed provider.

Information we collect

We may collect information you choose to provide through forms, email, phone, or appointment requests, such as name, contact details, preferred location, insurance or funding details, and a short description of the services you are seeking.

We may also collect limited website information such as browser type, device type, pages viewed, referral source, and cookie preference records. Optional analytics or marketing cookies should only run after consent.

Health-related and child information

Because our services relate to communication, developmental, educational, and therapy needs, information you submit may be sensitive. Please do not submit urgent medical information through the website. If information is protected health information under applicable law, Sparkle handles it according to applicable privacy and security obligations.

Parents or legal guardians should submit information for minors. We do not knowingly sell personal information of children.

How we use information

We use information to respond to inquiries, evaluate appointment pathways, communicate with families or referral sources, operate and secure the website, maintain records, comply with legal obligations, and improve site usability.

Sharing information

We may share information with service providers who help operate the website, manage communications, support scheduling, or provide business operations. We do not authorize service providers to use personal information for their own unrelated purposes.

We do not sell personal information through this website. We also do not use website data for cross-context behavioral advertising unless the visitor has provided appropriate consent and Sparkle has approved that use under applicable privacy requirements.

Cookies and tracking

Essential cookies may be used to remember privacy choices and keep the website working. Optional analytics or marketing cookies can be managed through the Privacy Choices button on the site. See the Cookie Policy for details.

Your privacy rights

Depending on where you live, you may have rights to know, access, correct, delete, limit, or opt out of certain uses of personal information. California residents may use the Do Not Sell or Share My Personal Information page or contact us to submit a privacy request.

Security

We use reasonable administrative, technical, and organizational safeguards for website information. No website or email system can guarantee perfect security.

Contact

Email: Speech@Sparklewovs.org